"Amazing consultant"

About: Crosshouse Hospital / Trauma & orthopaedics

(as a parent/guardian),

My daughter was diagnosed with hip problems. We went for an ultrasound and by the Friday we were called in for treatment. Mr Zogoda was our consultant and he has us in twice to see if the harness was improving which it wasn't he made a quick decision to get her in a spica cast and within a few weeks we were having treatment for that and he was always very informative and made us feel as if nothing was a hassle. This was picked up at her 6 weeks check and for her birthday he had managed to get her sorted for her to be cast free as everything was so successful and he didn't hesitate with his great decisions. Between his and Mr Hawksworth I had so much trust that my daughter was in great hands and can't believe I was so calm knowing my new baby was under anaesthetic getting long surgeries and I trusted them so much with their professional and informative approach.

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Response from Laura Harvey, Improvement Lead - Customer Care, Customer Care - Quality Improvement, NHS Ayrshire and Arran

Dear Lec

Many thanks for taking the time to provide such positive feedback. I am pleased to hear that you and your daughter received such a quality service and I am sure the staff will be delighted to hear that you were both well looked after.

I do not under estimate how anxious a time it must have been for you as a parent and I hope that your daughter is making a good recovery.

Kind Regards


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