"Why did i worry about the procedure i attended..."

About: Bishop Auckland Hospital

I attended ward 20 on friday 30th April for a minor operation; from first going in to leaving the hospital i was so very impressed with every single aspect of the premises and the staff. All the theatre and ward 20 staff were so extremely caring , cheerful thoughtful and made me feel so relaxed and put me in a calming mood.i was surprised at the superbly kept enviroment and excellent standard of cleanliness through out the entire premises.Thank you very much to every one at the hospital.

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Response from Bishop Auckland Hospital

Dear Pam

Thank you for providing feedback on your recent experience of Ward 20 at Bishop Auckland Hospital.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Ward Sister to pass onto the staff on your behalf.

I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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