"Cumberland Centre MIU excellent. Devon Doctors..."

About: Livewell South West

Excellent service very quick and I would use again.

Unfortunately though they were unableto prescribe required medication and I was referred to Devon Doctors at Derriford..

What a difference.

Total shambles despite being referred. . Waited for many hours... I was tempted to leave in pain rather than continue the experience.

Shame that they let the service down

Story from NHS Choices

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Response from Claire Gatehouse, Patient Experience Manager, Livewell South West

Dear Adrian,

I am glad to hear about your good experience of our MIU at Cumberland Centre.

I wonder if I can clarify whether it was Devon Docs that you saw at Derriford or the Acute GP Service? The latter is one of our services and if it was the Acute GP Service we would like to know more so that we can look into the issue.

Perhaps you can e-mail me on claire.gatehouse@nhs.net

Many Thanks

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