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Looked after with care

Story from nhs.uk

"Looked after with care"

About: Bishop Auckland Hospital

From entering the ward very nervous to being discharged I could not have been treated any better. The ward staff from carers to staff nurses/sisters took their role seriously yet with humour. One in particular could not have treated us any better and kept up 'upbeat' even when we were all in pain. They all knew their stuff and helped us to recover successfully.

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Responses

Response from Bishop Auckland Hospital 7 years ago
Bishop Auckland Hospital

Submitted on 03/05/2016 at 12:40
Published on nhs.uk on 04/05/2016 at 02:30

Dear Gail

Thank you for providing feedback on your recent experience of the Orthopaedic ward at Bishop Auckland Hospital.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Ward Sister to pass onto the staff on your behalf.

I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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