"Outstanding Care"

About: Hammersmith Hospital

My father spent the last 2 and a half weeks of his life in the General Intensive Care Ward. The treatment and care he received was second to none. 24 hour care, not just medical, every aspect of his care. Every time we visited, he was clean shaven, washed and changed and had beautiful soft skin due to the dedicated nurses spending time moisturising him. His position was moved every couple of hours, not one bed sore in sight. We were informed every step of the way what was happening and were able to call to speak to his nurse 24hours a day. Unfortunately, he passed away, but it was as calm and peaceful as it could have possibly been, due to the care he and we received.

Thank you GICU, you were all amazing. Outstanding care. X

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Response from Hammersmith Hospital

Imperial College Healthcare NHS Trust is delighted to hear your feedback regarding your father's care and treatment received at Hammersmith Hospital. We are sorry for your loss. Patient Advice and Liaison Service (PALS) has passed on your comments to the relevant service managers.

Thank you for taking the time to post your response.

Imperial College Healthcare NHS Trust appreciates and values your comments.

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