"Ambulance crew that came to my rescue was efficient fast and caring"

About: South Western Ambulance Service NHS Foundation Trust

(as the patient),

I am in by 70s and have arthritis. As I was going down the stairs with my slippers on and without my cane I went for a rugby dive down the stairs and landed on my face. The ambulance crew that came to my rescue was efficient fast and caring. They gave me some leaflets to read in case I needed to go to the hospital, which thankfully I didn’t need to. Thank you!

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Response from Sara Coburn, Patient Engagement Manager, Governance, South Western Ambulance Service Foundation Trust

Hi Bear 971

Thank you for taking the time to share your story - I hope you are recovering well.

It is always rewarding to hear stories of how our staff are delivering care and support to patients when they need it most.

We would be happy to share your story with the ambulance staff involved in your care, however to do so we will need some specific information. If you would like us to do this, please may I ask you to contact us on either plaudits@swast.nhs.uk or 01392 453 831 and a member of the Patient Engagement Team will be happy to help you further.

Thank you, again, for taking the time to provide us with feedback.

Kind regards


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