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don't know what the point of the service is

Story from nhs.uk

"don't know what the point of the service is"

About: University Hospitals Of Leicester NHS Trust

I was referred to the pain management clinic by GP for chronic back pain.

I've had my third appt and to be honest font know what the point of it was. The consultant said they don't agree with injections, couldn't help me with medication or referral to other specialists,

I'm in worse pain than at time of original referral.

I attended a paim mgt programme but that's so generic.

It may be useful as a supporting tool but not as the only option.

So what's the purpose of the actual pain mgt clinic?

I'm left desperate and desolate

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Responses

Response from University Hospitals Of Leicester NHS Trust 7 years ago
University Hospitals Of Leicester NHS Trust

Submitted on 26/04/2016 at 16:48
Published on nhs.uk on 27/04/2016 at 02:33

Dear Reviewer,

We are really sorry to hear that you are still in pain and were disappointed with the service provided by the pain management clinic.

We would like to look into your concerns and how we can improve this service, so if you are happy for us to do so, please contact me, Linda Chesterton on linda.chesterton@uhl-tr.nhs.uk - with your name, address, date of birth and hospital number, and we’ll investigate this matter and ensure you are provided with the correct treatment.

Kind regards,

Linda Chesterton

Service Manager

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