"Excellent care"

About: Leeds General Infirmary

I was admitted following a visit to A and E with severe tonsillitis. Within twenty minutes of arrival I was on a drip and receiving treatment. I was kept informed throughout and was well enough to be discharged twelve hours later.

I had a follow up appointment for a tonsil check up several weeks later, was seen ten minutes before my appointment time and was back in my car within twenty minutes of arrival.

Fantastic service throughout.

Story from NHS Choices

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Response from Leeds Teaching Hospitals

Dear Ian Prince,

Thank you for taking the time to write to us.

Your post is wonderful to read and I am extremely pleased that you had such a positive experience whilst in our care.

I have passed your kind words to the management teams for A&E and asked that they share your post with their staff as I am sure they would be delighted to know that they are delivering a level of care that met your needs and fulfilled your expectations.

With kind regards


Senior Nurse

Patient Experience

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