"Left waiting for 7 hours without a drink or food"

About: Countess Of Chester Hospital NHS Foundation Trust

I was in A & E early this morning 25th April, the service in A & E was outstanding.

I was moved eau for the night where I got little sleep or rest.

From there I went for a CT scan, again excellent service.

After the scan I was moved to acu where I waited to be seen.

The staff were run off their feet to the point where patients were being over looked,

I arrived in this unit at about 10.00am and was not seen until 2.30pm, the doctor I saw was very vague and really didn't have the time they needed to do their job effectively.

I was seen again at just after 3pm where I was discharged, however I still had my cannula in my arm and was waiting for medication.

This took another two hours! I had to ask to have my cannula removed as the nurses remained very busy and I was again over looked.

I received dreadful service in the ACU unit and would be worried if I ever had to be transferred there again.

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