About: Southend Hospital / General medicine

(as the patient),

Having a glucose test my appointment was almost an hour late, then I  had to wait a further 2 hrs for another blood test 2 and half hrs later I was seen again. Maybe if they had more than one nurse trying to see all patients and less staff walking around with cups of teas and coffees maybe appointments wouldnt be late! !

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Response from Patient Involvement Coordinator, Southend University Hospital NHS Foundation Trust

Dear Sir/Madam,

Thank you for your post relating to your appointment and I am sorry to hear this was late and caused you to be longer than anticipated.

Unfortunately without looking into your specific details I am unable to feedback on the reasons for the delays but please be assured that I will pass your comments on.

Wishing you well for the future.