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Long delay

Story from nhs.uk

"Long delay"

About: The Royal London Hospital

Waited over an hour for an appointment after which time the reception had already left. Poorly organised and some patients who needed blood work done couldn't do it the same day as that department had closed for the day. If you go here I recommend you get a morning appointment

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Responses

Response from The Royal London Hospital 8 years ago
The Royal London Hospital

Submitted on 25/04/2016 at 13:26
Published on nhs.uk on 26/04/2016 at 02:30

We are really sorry to read that you had to wait so long for your appointment when you visited our Haematology Department. We have shared your feedback with the team in Haematology so that they are made aware of this but if you would like to discuss this further please contact our PALS Team on 0203 594 2040 or by email pals@bartshealth.nhs.uk to provide them with more information about your visit.

Kind regards

Barts Health NHS Trust

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