"My Overnight stay at ENT Darlington Memorial."

About: Darlington Memorial Hospital

After feeling extremely poorly and deteriorating hourly I visited my local GP,I explained how Id felt over 3days,in pain all over my body,discomfort in ear,eyes,teeth,horrible headache,very tired,I had severe pain in my throat preventing me from eating,swallowing&talking.Even trying to take medication made me gag.My Dr said I had tonsillitis along with a Quincy! They got straight on the phone&with in the hour I was sat in ENT waiting room.I was reviewed within minutes and then awaited a bed,once on a ward the nurses were running around to all our needs,paperwork out of the way&drink in hand a nurse explained my medication,hooked me onto a drip along with blood tests.The nurses on this ward certainly go above&beyond.I have stayed at worse Hotels.I was waited on hand&foot.You couldn't fault the food,very high standards.If I ever have to visit Darlington Memorial at least I know I will be looked after.

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Response from Darlington Memorial Hospital

Dear Julie

Thank you for providing feedback on your recent admission to the ENT ward at Darlington Memorial Hospital.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Ward Manager and the Catering manager to pass onto the staff on your behalf.

I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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