"Very delayed appointment"
About: North Tyneside General Hospital North Tyneside General Hospital North Shields NE29 8NH
Posted by Anonymous
I had an appointment in Orthapedics this morning, my appointment was meant to be 11am... I wasn't told when I booked in (as is the case at other hospitals I have attended) that the Consltant I was under was running late by 45 minutes... due to where I was sitting, I couldn't see the whiteboard with this information on either... I was called after 40 minutes, by a nurse, just to tell me, the Consultant was running late, and that there was one person in front of me, and then I would be called in.. The patient in front of me, was called in, and was pretty much in and out... There was a retired Consultant that had come back to see staff, stood in the corridor chatting to some nurses, and as soon as the patient in front of me had left the Consulting room, they took themself into the room I assume for a catchup... the door was closed behind them, and the retired consultant came out around 20 minutes later... never mind me just sitting there waiting for my appointment, that was already at this stage over an hour past the time it should have been... I then needed to be sent for an Xray and come back to see the Consultant with those results, when I got back, there was no-one around to book back in with, so I just had to hang around, until a nurse finally came along the corridor... the appointment, was a total waste of time as it turns out, as I have been left pretty much now to get on with my pain, as the Xray showed nothing that could be causing it, so all in all I was at the hospital for nearly 3 hours, and all for nothing anyway... I can't say I feel very happy.
The retired Consultant, surely could have waited for a catch up until the end of clinic... it isn't very professional, especially when a clinic is already overrunning... I just felt like I didn't matter at all.