"A mixed experience"

I have had two operations here. The first one was fine but I had problems with the second more recent one.

I was the last operation of the day and was treated in my own clothes with a gown over the top. The cleaners came in during my procedure!

I had the feeing everyone was in a hurry to go home

I got a severe infection in the wound for which I needed strong antibiotics. I felt very unwell with a temperature.

t may well have been an unfortunate coincidence but I thought it could have been linked to. The hurry everyone seemed to be in

All other aspects of my treatment were absolutely fine

Story from NHS Choices

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Response from The Horder Centre - St Johns Road

Thank you for your feedback. We welcome your feedback in helping us to improve our services and we'd like to discuss your individual experience with you directly so we can investigate and learn from this. We would encourage you to contact us at HH.marketing@horder.co.uk so we can investigate. Thank you

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