"Rude staff night maternity ward"
About: University Hospital Lewisham University Hospital Lewisham London SE13 6LH
Posted via NHS Choices
Awful place... rude and ignorant nurses, only a handful of caring ones. Food staff are ignorant and barely acknowledge the patients. The nurses I saw left food for elderly people on the table even though they could not reach the food themselves. My mother has been in tears every morning since she has been in there. A few nurses are very kind but they are few and far between. There should be undercover patients sent in to see what goes on!!
A lady was calling to go to the toilet for an hour and was told to 'stop shouting'. A nurse was overheard saying 'these patients get on my nerves'.
Nobody wants to be in hospital, the least they deserve is some respect and compassion. Awful place.
I complained to PALS about several issues and I have to say that they did respond and dealt with them promptly but overall this hospital needs a complete review of how the staff treat vulnerable patients.