"Lack of information"

About: Airedale General Hospital

I have been in and our of the hospital with my son for the last 15 days. I appreciate he is not critically I'll, but he is really unwell. When there is pressure on beds, he is discharged only to be re-admitted a day later. If someone took 10 minutes notes to look at the causes of his illness, we would be happier and you would have a free bed. No one talks to us and I am left unimformed most of the time. My son may be 25 years old but he is ill and weak and I do not feel he can make decisions himself in that state

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Response from Airedale General Hospital

We are sorry to read of your dissatisfaction with the care and treatment that your son has received in the hospital. We would value the opportunity to discuss your son’s experience in person and encourage you or your son to contact our Patient Advice and Liaison Service (PALS) on 01535 294019.

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