This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Poorly Run Hospital

Story from nhs.uk

"Poorly Run Hospital"

About: Royal Orthopaedic Hospital

Avoid this hospital unless you want to be ignored, passed around and want to become more ill and more of burden on people.

Complaints ignored too and patient liaison officer eventually ignores you.

The people mostly mean well but it's just not good enough.

nhs.uk logo
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Sally Xerri-Brooks, Head of Communications, Communications, Royal Orthopaedic Hospital NHS Foundation Trust 8 years ago
Sally Xerri-Brooks
Head of Communications, Communications,
Royal Orthopaedic Hospital NHS Foundation Trust

Submitted on 19/04/2016 at 10:53
Published on Care Opinion at 12:19

I am really sorry to hear that your experience was not as good as you had hoped. We would like, if possible to explore what went wrong for you and how we could do things differently next time. Our Complaints Team can be contacted on 0121 685 4128 or roh-tr.complaints@nhs.net.

With best wishes

Sally Xerri-Brooks

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k