"I entered A&E with a heart ..."

About: Warrington Hospital

(as the patient),

What I liked

I entered A&E with a heart problem on Friday 29th Jan and was processed quickly and efficiently. I was sent to EMU1 where I got a bed within 4 hours. That is when the problems started. See comments below.

What could be improved

Communication between consultants. Consistency of medical advice between registrars and consultants.

Overstating the medical dangers when it was obvious that this was not the case.

Anything else?

On Friday 29th Jan I entered WGH. On the 30th I was about to go home when a doctor told me that they had seen on the heart monitor in CCU a trace that meant I was in danger and I should stay in hospital for further treatment and monitoring.

I had still not been seen by a cardiologist from WGH by Wednesday, some six days after entering the hospital with what I was told to be a life threatening condition. I discharged myself and sort help from the Royal Liverpool University hospital.

To not be seen by a relevant consultant in six days is an apalling service and therefore I cannot reccomend anyone going to WGH with a heart problem.

I occupied a bed for six days and at what cost to the hospital and other patients in greater need? What a waste of precious resource!!!!!

Story from NHS Choices

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