The nurses at the blood test clinic are usually very good. they always make sure that the patient is comfortable and are very friendly. The waiting time is never very long and this is helpful for me.

if i could offer some advice to the very member of staff who took my bloods the last time that i attended, please dont press to cotton wool ball down when you are removing the needle. It causes pain to the person sitting in the chair and has left me with a substantial bruise that starts at my elbow and goes down my forearm as well as a cut (as opposed to the near impossible to find hole that is usually left). if you remove the needle and then place the cotton wool ball on top there is less pain for the patient.

As i have stated above, usually i have a very lovely experience at the clinic and will definitely come to have my bloods done here again.

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Response from Bradwell Hospital

Thank you for taking the time to leave feedback on your recent visit to the blood test clinic at Bradwell Hospital.

Please be advised that the Phlebotomy clinic at Bradwell Hospital is ran by University Hospital of North Midlands.

To raise any concerns with them directly please contact their PALS team (Patient Advice and Liaison Service) on 01782 676450 or 01782 676455 or by emailing patient.advice@uhns.nhs.uk to ensure your feedback is passed on to relevant staff.

Kind regards


  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful