"I went to have my tonsils taken ..."

About: Royal Derby Hospital

(as the patient),

What I liked

I went to have my tonsils taken out as a day case. The staff were brilliant, very helpful and understanding of the pain i was in. They were very friendly, holding conversations (although i wasnt quite with it) with me and being very personal. They were always available if i needed anything and the hospital itself was very clean.

Anything else?

Although i was only in for the day, i was very impressed with the quality of care and would like to thank all the people working in this area of the hospital!

Story from NHS Choices

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Response from Royal Derby Hospital

Thank you for your comments; we are pleased that your experience of day case surgery was positive. Our staff are committed to providing quality care and appreciate patients taking the time to thank them for their hard work. I shall ensure that your comments are passed on.

J. Roberts, Communications

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