"A doctor not knowing why I'd had an operation"

About: Chelsea & Westminster Hospital / Gynaecology Chelsea & Westminster Hospital / Maternity

(as the patient),

My son was born prematurely and did not survive. The hospital thought it was because my cervix had collapsed. They advised I had a procedure to strengthen my cervix so that I could carry a future pregnancy. The day after the operation a doctor came in to check on me and asked me how far along my pregnancy was. I had to explain that I was not pregnant and why I was there.

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Response from Patient Advice & Liaison Officer, Chelsea and Westminster Hospital NHS Foundation Trust

Dear Madame,

We are very sorry to hear about your bad experience here at Chelsea and Westminster Hospital.

Please provide us with your full name, date of birth or hospital number so raised concerns can be investigated appropriately by the management.

You are more than welcome to contact us directly via email at pals@chelwest.nhs.uk or telephone 02033158817.

Kind Regards,

PALS Team at Chelsea and Westminster Hospital