"Concerns about care Newham hospital"

About: Newham General Hospital / Maternity care

(as a parent/guardian),

We came here today for outpatient induction as asked 7.30 we still here with loads more people at 14. 30

First we were told just wait here and midwife will meet you soon. After 2 hours finally some news no beds and doctor.

Our notes was given individualy no one care to check them.

Finaly at 11am they take us for check, but again no doctor still waiting.

My big concern are we going to give a birth in cooridors? Does anyone care whats going on?

Feel just sorry for quite a few couples having contractions every 3 min and still need to wait.

It's still ongoing please take attention.

Thank you

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Response from Martin Worwood, Patient Experience Measurement, Barts Health NHS Trust

Dear SSpire

I am so sorry to hear that you had a poor experience when you attended for induction yesterday. We do care and I hope you give us the opportunity to show you this. We will need you to provide us with some more detailed information so that we can look into this for you. Please contact our PALS Team on 0203 594 2040 or by email pals@bartshealth.nhs.uk so that we can investigate what happened and respond to you.

Best wishes

Barts Health NHS Trust

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