"Good experiences at East Surrey Hospital"

About: East Surrey Hospital / Cardiology

(as the patient),

I recently experienced a heart attack and was taken into A&E. It was early hours of Sunday approx. 3. 30am. I was seen fairly quickly and whilst I had to wait for diagnosis to be completed the staff did look after me well.

Once diagnosed and was taken into CCU - they looked after me for 4 days very well indeed. Things have certainly changed at East Surrey from previous years

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Response from Cathy White, Patient Experience Lead, Patient Experience Team, Surrey and Sussex Healthcare NHS Trust

Dear bhoja1p,

Thank you for sharing your story, I will make sure that your appreciation is passed on to our staff in both the emergency department our coronary care unit. I am glad that you felt you were seen promptly and that you felt we looked after you well during what must have been a worrying time.

With best wishes,

Cathy White

Patient experience team

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