"Avoid ...Avoid ... Avoid ....."

About: Barnsley Hospital

6 hours to be told nothing broken with a 3 year old. Abosolute joke with no information from the staff. We got thier just after 9pm and left at 3pm, not one person took the time to inform us why or how long we would be. To busy slagging the management off.

We spent the whole time either standing or sitting on the mucky floor as thier

was no seats available.

As we checked in the receptionist lost it, the receptionist started shouting at my partner and demading the paper work back, it took me hours to calm her down. The aggression the receptionist showed was a disgrace and I will never set foot in the hospital again after this visit.

So don not go unless you are desperate ... Drive straight past and go to another hospital.

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Response from Barnsley Hospital

Hi Ken

We are really sorry to hear about your experience in our Emergency Department. We will pass this feedback on to the relevant management to ensure this is looked in to.

If you would like to discuss your concerns further please contact our PALS Team on 01226 432330 or email barnsleypals@nhs.net.

Thank you for taking the time to leave feedback.

Best wishes

Barnsley Communications Team

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