"I thought it was me that was deaf not you"
About: Central Manchester University Hospitals NHS Foundation Trust Central Manchester University Hospitals NHS Foundation Trust Manchester M13 9WL
Posted by GoingPrivateSoon
The Audiology department of this hospital is an absolute joke. There are two phone numbers printed on appointment letters which state "If you are unable to attend your appointment, please contact us on 0161 276 4367 or 0161 276 4099" Yet they never, ever answer the phone. I have been trying for days to get through. I've complained to PALS but they are useless and don't make any difference. Not only do they never answer the phone but it doesn't divert anywhere and there is no opportunity to leave a message to ask for anyone to call you back. What kind of a department is it that never answers the phone to it's patients.