"Avoid avoid avoid"

About: South Tyneside District Hospital

A few weeks ago I had quite a bad fall off the horse and spent just under a week in the hospital. Had really hurt the bottom of my spine and on the CT scan it showed a small bleed on the brain which I was told can be quite serious. When discharged, I was referred back to see the doctor the next week, they seen how much pain I was still in but was also very concerned about my head. They referred me back in 3 weeks time and in that time I have had extremely bad migraines, loss of sleep, sickness, dizziness, blood in both stool and sick..as i returned to my appointment today on the 14/04/2016 my doctor was not there so I was seeing another one. They had absolutely no clue and within a 5 minute chat and rushing me off my appointment was over with. I felt like they were not listening or taking into consideration how I was feeling. Will definitely be avoiding this hospital again, should of took note by the reviews etc. Anything could be wrong with some of the symptoms I'm showing but this new doctor said my CT scan was completely fine which it was not at all because I seen the scans for myself and that was the reason I was referred. Very disappointed in the service!

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Response from South Tyneside District Hospital

Thank you for posting on the NHS Choices website your recent experience of our services.

I am disappointed to learn of you experience following your recent accident and would encourage you to formally write to me in order that I can fully investigate your concerns and provide you a full, written response.

I can be contacted at South Tyneside District Hospital, Harton Lane, South Shields, NE34 0PL or by email at steve.williamson@stft.nhs.uk

I will copy your comments to the relevant managers in order that they can share them with staff and reflect on your experience. Should any of your symptoms persist, I would encourage you to seek furhter medical advice

In the interim period, I sincerely hope you symptoms have eased and you are making a full recovery


Steve Williamson

Chief Executive

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