"Lost dentures at walsgrave hospital"

About: University Hospital (Coventry) / Older people's healthcare

(as a relative),

The hospital lost my mum's teeth 6 moths ago. That's bad enough, but she still hasn't received a refund for the lost teeth, let alone any compensation for the suffering and costs of cabs etc.

I feel PALS are fobbing me off.

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Response from University Hospital (Coventry)

Thank you for your message.

We understand that PALS have contacted you directly and that this matter is now resolved. We are sorry for the further delays you have experienced and, as previously advised, we are reviewing how we handle lost property.

Thank you again for your feedback as this helps us learn and improve.

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