"Old school values up to date care!"

About: Victoria Hospital

The hospital staff were brilliant . We took our seven year old daughter down after she suffered a fall at school hurting her ankle . They sent us immediately to X-ray as it was due to shut . Phoned through to colleagues there so they expected us . The xrays returned in a few minutes and they plastered our daughter immediately. Everything was so speedy ( which is quite a different experience to QEQM ) The nurses were lovely and friendly and ensured nothing was scary for our daughter . I cannot thank them enough . Should we have gone to QEQM we would have waited for hours and the whole experience would have been very frightening for a child ! We a blessed to have such facilities in Deal I would recommend to anyone that they utilise this facility .

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Response from Victoria Hospital

Dear Rebecca, thank you so much for taking the time to tell us about your experience of taking your daughter to Deal Minor Injury Unit.

Your kinds comments will be shared with the staff.

We wish your daughter a speedy recovery.

Best wishes

Customer Care Team

Kent Community Health NHS Foundation Trust

Tel: 0300 123 1807

Email: kcht.cct@nhs.net

Website: www.kentcht.nhs.uk

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