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"Efficient service with great nursing"

About: University Hospital Monklands / General Surgery (Wards 4 & 7)

(as the patient),

Admitted through go bay in ward 4. quick, efficient service with great nursing and medical treatment, my subsequent treatment within main ward 4 was great not from a feeling Ill point of view but for the high standard care and attention through from domestics nursing staff and medical staff thank you

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Responses

Response from Rory MacKenzie, Chief of Medical Services, University Hospital Monklands, NHS Lanarkshire 8 years ago
Rory MacKenzie
Chief of Medical Services, University Hospital Monklands,
NHS Lanarkshire
Submitted on 15/04/2016 at 10:05
Published on Care Opinion at 11:08


picture of Rory MacKenzie

Dear Tigerfeet,

I am delighted to hear of the high standard of care you describe as part of your admission to ward 4 at Monklands Hospital. It is particularly pleasing to hear you describe the care being consistently good amongst all members of our healthcare delivery team and I will ensure that your experience is passed on to staff who work in ward4.

I do hope that you are recovering well from your recent illness and thank you for taking the time to share your experinec with us.

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Response from Karen Phillips, Senior Nurse, Surgical and Critical Care, University Hospital Hairmyres, NHS Lanarkshire 8 years ago
Karen Phillips
Senior Nurse, Surgical and Critical Care, University Hospital Hairmyres,
NHS Lanarkshire
Submitted on 15/04/2016 at 10:31
Published on Care Opinion at 11:08


picture of Karen Phillips

Dear Tigerfeet,

Thank you for your comments relating to the "efficient service with great nursing and medical treatment ". I will be happy to pass on your comments to the nursing, medical and domestic staff within Ward 4.

Hope you you are recovering well, and many thanks once more fror your comments.

Kind regards

Karen

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