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"A professional rehab team"

About: Nithbank Hospital / Rehabilitation

(as the patient),

The community rehab team at Nithbank hospital Dumfries are just that, a team. From the top down and vice versa. Everyone works together and are the most professional, caring, encouraging, happy and considerate team of people I have ever come across. Nothing is too much for them, they are always smiling and welcoming and yes they make you work hard but that’s what rehabilitation is all about. They have been life savers to me. I have gone from being stuck in a wheelchair and not being able to stand or transfer to walking independently with crutches, with their support and help and patience. I will always be grateful for all they have done for me.

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Responses

Response from Michaela Cannon, Patient Feedback and Complaints Co-ordinator, Patient Services, NHS Dumfries & Galloway 8 years ago
Michaela Cannon
Patient Feedback and Complaints Co-ordinator, Patient Services,
NHS Dumfries & Galloway

I am responsible for the co-ordination of Patient Feedback and Formal Complaints received by NHS Dumfries and Galloway.

Submitted on 13/04/2016 at 10:58
Published on Care Opinion at 11:38


picture of Michaela Cannon

Dear Hiker839,

Thank you for taking the time to provide us with your feedback. We are delighted you had an excellent care experience.

I have forwarded your comments to the staff concerned as I know they will appreciate your kind words. We are indeed fortunate to have such a committed and dedicated staff within NHS Dumfries and Galloway and it is always heartening for staff to receive such positive feedback.

If you have any further comments or improvements that you would like to suggest please do not hesitate to contact us.

Kind regards

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