"Five star treatment"

About: Ayr Hospital / General Medicine General practices in Ayrshire & Arran Scottish Ambulance Service / Emergency Ambulance

(as the patient),

My GP arranged for ambulance to transfer me from Portland Surgery Troon to Ayr Hospital for observation/treatment.

The care and attention was good.

Excellent service from consultant, doctors, staff, my GP, ambulance staff and all staff at Ayr Hospital.

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Response from Martin Esposito, Patient Experience Manager, Corporate Affairs and Engagement Department, Scottish Ambulance Service

picture of Martin Esposito


Thank you so much for posting your experience on Patient Opinion.

I know that being admitted to hospital can be an extremely frightening experience and so was heartened to read your positive comments about everyone involved in your care.

I do hope that you are recovering well and thank you again for sharing.

Take care


  • WFS TROON thinks this response is helpful
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Response from Eunice Goodwin, Patient Feedback Manager for NHS Ayrshire and Arran, Quality Improvement and Governance Team, NHS Ayrshire and Arran

picture of Eunice Goodwin


Like Martin, I would like to thank you for letting us know about your care. I will pass this to the teams for their awareness. Praise for a good days work goes such a long way.

I hope you are well now or at least very much on the road to recovery.

best wishes,


  • WFS TROON thinks this response is helpful
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