"Excellent care at Chorley & South Ribble Hospital"

About: Chorley & South Ribble Hospital / Gastroenterology

(as the patient),

After my GP referred me to a Gastroenterologist at the end of December I selected Chorley & South Ribble Hospital for my appointment with the consultant. The online appointment system was both effective and efficient and I was able to book my appointment for January, which was much sooner than I had expected.

On my initial consultation visit I felt I was treated very well by all of the staff. The nurses were friendly and efficient and I was seen by the consultant on time. The consultant was thorough and pleasant, and he sent me for some blood tests and arranged for a colonoscopy, which was booked while I was there for two weeks later.

On attending the appointment for the colonoscopy I was treated extremely well by all of the nurses and the consultant. The care was excellent and I was seen straight away with no delay. The nurses and consultant were professional, kind, reassuring and attentive, and I felt confident I was in good hands.

Although I had been dreading the procedure it went well and I would recommend the Endoscopy Department at Chorley & South Ribble Hospital to other patients.

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Response from Chorley & South Ribble Hospital

Thank you for providing feedback about the care and treatment we provide. Your comments have been noted and will be reviewed to identify opportunities for improvement and any actions that may be necessary. If you would like to provide further details, or would like a personal response, please email customer.care@lthtr.nhs.uk, or you can speak with our PALS team on 01772 522972.

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