This is the 3rd time I have been for a blood test at Altrincham, there has always been a lengthy frustrating wait. This time I just gave up and walked out, someone needs to take control and make the department work more efficiently. At the start you take a ticket from the machine which allots you a number for the queue. What they dont tell you that you have to wait in the room next door ! a little sign may help. Number 5 had just been called and I was number 29, I knew I was in for a wait yet again. Number 6 said that he had been there for 90 minutes. I decided to go and buy a Birthday card in Altrincham and came back and sat back in the cue. I realised that no patients were actually in the blood test room and that the nurse was chatting away on the phone about some kind of personal problem that they had that involved a meeting with their union rep, this went on for quite some time much to the annoyance of the patients who could hear the whole phonecall. eventually service resumed and I just ran out of patience and gave up. its like watching a soap in very slow motion and someone should sort it out its an utter waste of peoples time, the actual test itself takes no more than 5 minutes !
"Blood test Queue"
About: Altrincham General Hospital Altrincham General Hospital WA14 1PE
Posted via nhs.uk
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