"My Doctor's Attitude"

About: Market Surgery

(as the patient),

Recently I have been tested for Arthritis, which has shown negative in my blood results. So as requested by the first doctor I sore, who was very lovely, I sore another doctor to discuss my results. They were very rude, stating that due to my weight this was the reason for the pain. They failed to try and offer support in looking for another medical reason as to why my symptons are showing I. e. looking into psoriatic arthritis that does not show in bloods, especially knowing that my family has a history of psoriasis. The doctor assumed it was based on my weight immediately and belittled me about losing weight - they failed to appreciated that in 10 weeks I have lost over 2 stone. Apparently this weight loss was not good enough. I will never see this doctor again, I think that such attitudes are disgusting. That doctor belittled me, and I think no one should ever be made to feel the way I did, especially by a healthcare professional who has a duty of care, and under CQC regulations should ensure patient safety and care!

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Response from Practice Manager Market Surgery, Rotherham Clinical Commissioning Group

Dear C.123

I am really sorry to hear about your story and would like to take steps to resolve this.

In order for me to investigate fully, I would be grateful if you could contact me at the surgery.

We take all the feedback we received extremely seriously and therefore would be grateful if you would provide me with more information.

Kind Regards,

Chris Skelton

Practice Manager