"The disorganised nature endemic at St Mary's Hospital"

About: St Mary's Hospital (London)

(as a parent/guardian),

Total lack of communication between departments. My son has been treated like a product and a very badly handled product at that.

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Response from St Mary's Hospital

Imperial College Healthcare NHS Trust is extremely concerned about your comments you have posted on NHS Choices.

We would like to apologise to you and your son for your experience at St Mary’s Hospital.

Patient Advice and Liaison Service (PALS) would like to discuss this matter further and have the opportunity to look into your concerns with the relevant managers.

We would encourage you to contact PALS by email on pals@imperial.nhs.uk or by telephone 0203 312 7777

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