"Relaxed friendly attitude of all ..."

About: Frimley Park Hospital (Frimley)

(as the patient),

What I liked

Relaxed friendly attitude of all staff from receptionists through to consultants.I was kept updated at all times and was re-assured to have so many bedside visits from members of the team.

The standard of food was good and distributed with a smile.

Nursing care was excellent nothing too much trouble.

What could be improved

Nurses were working under pressure due to staff shortage.

Ward F7 Block H was very cold due to badly fitting windows.

Lack of communication between theatre/wards with new patients arriving at mealtimes.

Story from NHS Choices

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