"Let down"

About: Royal Preston Hospital

my daughter was sent here from wythenshawe as an emergency they let her and her baby down, sent her home even after I phoned them trying to plead with them to do something and keep her there, shocking treatment she received

Story from NHS Choices

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Response from Rhona Hartley, Head of Patient Experience and Customer Care, Lancashire Teaching Hospitals NHS Foundation Trust

Thank you for taking the time to provide your feedback. We were concerned to hear of the concerns you raised and would welcome the opportunity to discuss your concerns in more detail with you or your daughter. If you are happy to do so, please can you contact our Customer Care department on 01772 522521 to enable staff to gather more information and discuss your concerns

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