"Terrible services"

The mental health services here are beyond a joke, they don't give you proper support, when you tell them what you need they don't listen. A lot of 'not my job' types.

One counsellor very patronisingly explained to me that my anxiety attacks were the result of drops in oxygen, believing that to be a miracle cure and wrote to my GP saying they were satisfied they had helped me.

The money wasted here would be better spent elsewhere.

Story from NHS Choices

Do you have a similar story to tell? Tell your story & make a difference ››


Response from Oxford House (SE Herts) Outpatients (Mhsop)

We are very sorry you had such a poor experience of our service in May 2015. If you wish to discuss this matter or provide us with more information so we can look into the situation on your behalf please contact our PALS team on 01707 253716 and we will be pleased to help you.