"Couldn't see the sign at the eye clinic"

Logged in for appointment using screen. Machine accepted and advised that the appointment was confirmed. Went along to eye clinic - passed the receptionist who had eyes glued to vdu - lacking peripheral vision I sat for 40 minutes, not noticing the sign which advised seeing someone if you hadn't been called in 15 minutes ( The sign was positioned at knee height and was perhaps more suitable for five year olds )

It turns out that, although the machine knew we were there it was reluctant to pass this information on to the eye clinic - every other department was o. k. but not that eye place!