"ultrasound scans and cancer"

About: Cannock Chase Hospital / Gynaecology New Cross Hospital / Gynaecology

(as the patient),

I had breast cancer in 2012. After health issues in March 2016 I was referred for an ultrasound scan to check for ovarian cancer. I received my appointment and the letter informed me if I paid £5 I could have a photo of my baby. Also included was information regarding my pregnancy scan. I am a 50 year old women who has already had cancer and is being fast tracked again. To receive these correspondence regarding my "pregnancy' is upsetting and hugely offensive for a woman in my situation! Surely their must be a simple way of making sure that the reason for scans can be included when staff are making appointments.

It could easily be a younger woman being investigated for ovarian cancer who hasn't had a family as yet, how upsetting would it be for her to receive these correspondences?

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Response from The Royal Wolverhampton NHS Trust

Dear Helen50

Thank you for taking the time to post your comments relating to your recent experience. I am sorry for any distress that this matter has caused.

To enable me to look further into your concerns, I would be grateful if you can contact the Patient Advice and Liaison Service (PALS) on 01902 695362 who can assist you further.

Kindest regards

Alison Dowling

Head of Patient Experience and Public Involvement