"Wandle Ward 1"

About: Croydon University Hospital

Staff: communication very poor

staff: very unapproachable

Confidentiality: patients care discussed within the ward. I was able to hear that a patient had a keysafe and where she lived.

My family member was left in a wet pad for hour.

Staff nurse very aggressive and unapproachable

Staff need to be retrained in all areas

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Story from NHS Choices

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