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"Ok is the word"

Most of the doctors are Ok the staff are great, but if you want a appointment properly best to camp outside. I was told to be seen by my gp in the next 24hrs. First day no appointments second day was offered a emergency appointment but felt they didn't have my health in mind I decided to move doctors.

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Responses

Response from Derbyshire Community Health Services Foundation Trust 8 years ago
Derbyshire Community Health Services Foundation Trust
Submitted on 25/04/2016 at 13:10
Published on Care Opinion at 16:23


Dear Anon, Thank you for taking the time to write this post about the service you received. I am sorry that your experience was poor and that you felt you needed to change your GP practice as a result.

Unfortunately, we do not have any responsibility for the service the GP practice provides, as GP’s are not part of our Trust. If you feel that you would like to raise your concerns about this, then you will need to contact NHS England, who is the responsible body for GP’s and their practice. You can contact them by telephone: 0300 311 22 33 or in writing to: NHS England, PO Box 16738, Redditch B97 9PT or by email: england.contactus@nhs.net

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