"rude and unhelpful staff"

About: Lydney & District Hospital

I will not slander the NHS as most of the staff are professional and caring but tonight was complete different.

Entry of hospital was locked

Staff very rude and unhelpful

Talking about patients in reception in other patients hearing (my friend was sat outside in waiting room)

No survey given to me as they knew how rude they was dispite the hospital notice board being plastered about the government scheme of surveys.

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Response from Lydney & District Hospital

Many thanks for taking the time to share this feedback. I am sorry to hear about your recent experiences at Lydney Hospital MIiU - Would you be happy to get in touch with our service experience team so we can get a few more details and look into this for you? You can contact the team on 0300 421 8313 between 9am and 5pm, Monday to Friday or email: yourexperience@glos-care.nhs.uk

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