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2 years of excellent care

Story from nhs.uk

"2 years of excellent care"

About: Darlington Memorial Hospital

I have now had two years of the most excellent care and medical attention imaginable. The consultant suregeon involved has guided me throughout and has carried out six or seven operations on the same eye.

I have had more appointments with them than I can remeber and they have been caring, professional and reassuring throughout. All the staff who have helped me have been marvellous - friendly and efficient.

The story, however, is not yet over and it was with dismay that I heard that the consultant involved, is leaving the trust. I simply cannot thank them enough and wish them success and happiness in their new post.

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Responses

Response from Darlington Memorial Hospital 8 years ago
Darlington Memorial Hospital

Submitted on 22/04/2016 at 16:22
Published on nhs.uk on 23/04/2016 at 02:30

Thank you for providing feedback on the care you have received from the Ophthalmology Consultant and the team you have seen over the last 2 years.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the Service Manager to pass onto the staff on your behalf.

I know they will be encouraged by your positive comments.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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