"Terrible experience, the worst hospital in London."

About: North Middlesex Hospital

This is hospital is by far the worst I have ever been to. The receptionist and no care or dignity. I was at a stage of nearly losing my child. I had turned up to my appointment but the person had told me that the sonographer had gone home early. Which is not my fault as they gave me a later appointment. They had no alternative for me or no recommendations and told me they "don't know" they also added there is no point going a and e as they would not be able to help. They also told me if I have a problem to go private as this is the nhs. No it's not the nhs it's north mid! The worst hospital in London.

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Response from North Middlesex Hospital

Thank you for your feedback.

This is not the standard we expect from our staff. Sorry the staff were not able to offer you an ultrasound when you attended.

There should have been some discussion regarding another appointment date being booked.

I am the head of midwifery, g.slevin@nhs.net and would welcome an email from you so that I can ensure an ultrasound appointment is booked for you.

I will be sharing your comments with the team.

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