My son recently spent 2 days on this ward whilst recovering from a punctured lung.
I found the staff I met unfriendly and rude. Some seemed to offer little basic care and walked around very stoney faced and unapproachable.
Meals seemed to be thrown in front of patients as if even that was too much trouble.
I appreciate that staff are busy but a smile costs nothing.
"Unhappy with staff attitude"
About: St James's University Hospital / Respiratory medicine St James's University Hospital Respiratory medicine LS9 7TF
Posted by bevster (as ),
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