"being sectioned"

They weren't helpful when l was suicidal or provide me with the help or support l needed.on a way am glad they refused to section me but at the time the police took me to them they refused to section me.l went to my gp who reffered me to a nhs mental health services who were much more helpful than the crisis team.l think that they felt intimidated by the police as the police took me to them.l wouldnt want to be in such a situation again when l was unwell mentally and they never offered me the help and support that lnneeded

Story from NHS Choices

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Response from Becklin Centre

I am so sorry this was your experience of contact with the Crisis service at the Becklin Centre as this is not what we want for people who use our services.

Nevertheless, I am grateful for you bringing this to our attention.

It is difficult to respond comprehensively on this site but if you would like to discuss your concerns further then please do so. This can be arranged through the PALS service who can be contacted on 0800 0525790 or e-mail pals.lypft@nhs.net

Please accept my assurance that as a Trust, we take feedback regarding our services very seriously. It provides our organisation an opportunity for us to continually improve the care and service we provide.

Kind regards

Clare Blackburn

PALS, Complaints & Claims Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful