"Paramedics were great"

About: South Western Ambulance Service NHS Foundation Trust / Emergency ambulance

(as the patient),

My two sons and I were knocked down in a traffic accident and were treated by Simon and his paramedic partner. They were very prompt in arriving. it seemed very quick anyway, and were very good with the boys. They took them into the ambulance and gave them both a thorough check then made sure I was OK. They were satisfied we did not need to be taken to hospital but would need a ride home and took us all home in the ambulance, which the boys loved.

Thank you to Simon and his partner for being so very thoughtful and extremely helpful

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Response from Sara Coburn, Patient Engagement Manager, Governance, South Western Ambulance Service Foundation Trust

Hi Visitor 490

Thank you for taking the time to share your story with us -I hope you and your sons are recovering well from what seems like a very scary experience.

It is always rewarding to hear stories of how our staff are delivering care and support to patients when they need it most.

We would be happy to share your story with the ambulance staff involved in your and your son's care, however to do so we will need some specific information. If you would like us to do this, please may I ask you to contact us on either plaudits@swast.nhs.uk or 01392 453 831 and a member of the Patient Engagement Team will be happy to help you further.

Thank you, again, for taking the time to provide us with feedback.

Kind regards


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