"Toms Ward Is Fantastic"

About: John Radcliffe Hospital

My son had a 3 night stay on Toms ward after having surgery on his kidney, the staff were amazing, they were so friendly and caring and there was always some one around day and night if you had any concerns.

The play staff were also great from explaining what was going to happen prior to the surgery by showing pictures to keeping him distracted during blood tests. The play room had plenty of things to do for all ages and kept us occupied during our stay.

The ward was very clean and tidy and this was maintained through the day and night.

I cannot thank the staff enough on Toms ward for the fantastic care my son received.

Story from NHS Choices

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Response from John Radcliffe Hospital

Thank you so much for taking the time to share your experience, especially after such a busy stay in hospital. It is good to know that our staff on the Tom’s ward provided such fantastic care, and that you were happy with your son’s experience at John Radcliffe.

It has been a pleasure to pass on your thanks to the relevant teams. Your feedback is greatly valued by our staffs, who love knowing that the care they give is of a high standard, and is valued so much by patients.

We hope that your son is recovering well, and wish you all the best for the future.

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