"A thank you for services rendered"

About: James Paget University Hospital

On 14th March my wife aged 83, had a nasty fall and I called the para-medics as she had cut her head. They summoned the ambulance to take her to the James Paget Hospital. The entire procedure was done promptly and efficiently by all concerned, as was her treatment at A & E on our arrival. The care and kindness by all concerned was very much appreciated in the rather stressful circumstances.

I have had cause to call for help on 3 other occasions and met with the same prompt and efficient service as this and I cannot speak highly enough of your organisation.

Thank you all.

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Response from James Paget University Hospital

Dear Mr Dennis

Thank you for taking the time to post your feedback.

I do hope your wife is recovering well.

I have shared your lovely comments with the teams involved in your wife's care who will be pleased to learn that they were able to support you both during what must have been a very stressful time.

Kind Regards

Amanda Hood

Head of Patient Experience and Engagement

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